TERMS AND CONDITIONS

 

Tattoo Ole ApS
Nyhavn 17
1051 Copenhagen K
TLF: +4533159086
CVR: 37776610

Payment
Tattoo Ole ApS receives online payments with Visa / Dankort.

Payment will only be deducted from your account when the physical item is shipped or the virtual product is created, unless otherwise agreed upon or indicated by your order.

All amounts on the website are inclusive of VAT.
The website uses the following currencies for pricing:
Denmark – Kroner (DKK)

Tattoo Ole ApS uses a secure payment server that encrypts all information with SSL protocol, which means your data is secure and can not be read by other third parties.

Tattoo Ole ApS’s own website also uses encryption with SSL protocol.

Our payment solution is GDPR-compliant, and all personal data gathered in this regard is handled with confidence. Read more here.

Delivery
Delivery time for your order is 1-14 days.

Tattoo Ole ApS always sends its goods registered with PostNord.

The freight is calculated by weight.

You will always receive a track and trace number so you can follow your package from our warehouse and to your home.

Cancellation
There is no right of withdrawal of goods purchased in our webshop, as, under Danish law, return rights can not or should not be granted.

Read more on the Consumer Ombudsman’s website.

Warranty
A 2 year warranty is granted on products in accordance with the Danish Procurement Act. The warranty applies to all errors in software, materials and fabrication.

Complaints concerning errors and omissions must be notified to Tattoo Ole ApS in a timely manner after the goods are received. Here, a maximum of two months is considered reasonable, unless otherwise agreed upon. We refund reasonable shipping costs.

The complaint waives for improper or unusual operation of the product.

Tattoo Ole ApS covers the return costs reasonably.

Upon return, the company is contacted:

Tattoo Ole ApS
Nyhavn 17
1051 Copenhagen K
TLF: +4533159086

Complaints are not received if these are sent on demand.

Customer & Privacy Policy
Read more about our privacy policy here. We do not resell personal information and do not disclose your personal information to others, they are only registered in our customer directory. You can delete your information at any time.

In order for you to enter into an agreement with Tattoo Ole ApS, we need the following information:
– Name
– Address
– Phone number
– Email address

We make the registration of your personal information for the purpose of delivering the item to you.

The personal data are registered with Tattoo Ole ApS and stored for up to five years after which the information is deleted.

When collecting personal information through our website, we ensure that it is always done by giving your explicit consent so that you are informed of exactly what information is collected and why.

The director and staff of Tattoo Ole ApS have access to the information that is registered about you.

The data controller in Tattoo Ole ApS is: Majbritt Petersen

We store and transmit no customer information encrypted.

As registered with Tattoo Ole ApS, you are always entitled to object to registration. You also have the right to understand what information is registered about you. You have these rights in accordance with the Personal Data Act and contact you with this information at info@tattoo-ole.dk.

cookies
At https://tattooole.com/, cookies are used to optimize the website and its functionality, thus making the visit as easy as possible for you.

You can delete cookies from your computer at any time. See how to delete your cookies in our cookie- and privacy policy.

Sign Stats
We use a log statistic at https://tattooole.com/ which means that a statistics system collects information that can provide a statistic of how many visitors we have, where they come from and where on the website leave etc.

The log statistics are only used for optimizing Tattoo Ole ApS’s website.
Appeals

Complaints about products can be sent to:

Competition and Consumer Agency
Carl Jacobsens Vej 35
2500 Valby
www.forbrug.dk

For EU citizens outside the EU, complaints must be sent via the EU Commission Online Complaints Platform.
ec.europa.eu

In case of complaint, our e-mail address must be stated: info@tattoo-ole.dk and the website where you purchased the item.